Understanding the thoughts, preferences and changing behaviours of consumers is critical to unlocking growth in luxury retail. In this session, you’ll hear two presentations based on brand-new proprietary research, spanning HNW and UHNW perspectives and what the next generation of luxury shoppers is seeking. While the data focuses on HNW and UHNW shoppers, their attitudes often serve as early indicators of evolving expectations that increasingly influence the premium and even mass segments, making this session relevant for anyone seeking to understand how luxury insights can inform strategy across all tiers of the market.